Privacy Policy

1. Introduction

At Malmal Creations, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

When you contact us, place an order, or interact with our website, we may collect:

• Name and contact information (email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely through payment gateways)
• Product preferences and interests
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Processing and fulfilling your orders
• Communicating with you about your orders, inquiries, and our services
• Sending promotional and marketing communications (with your consent)
• Improving our website, products, and services
• Analyzing website usage and trends
• Preventing fraud and ensuring security
• Complying with legal obligations
• Responding to your inquiries and providing customer support

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our customers (e.g., payment processors, shipping companies)
• Legal Requirements: We may disclose information if required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity
• Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our customers or others
• With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

We use industry-standard security protocols and encryption technologies to safeguard your data. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to legal obligations
• Opt-out: You can opt-out of receiving promotional communications from us
• Data Portability: You can request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Marketing Communications

With your consent, we may send you promotional emails, SMS messages, or other communications about our products, services, and special offers. You can opt-out of these communications at any time by:

• Clicking the unsubscribe link in our emails
• Replying "STOP" to SMS messages
• Contacting us directly to update your preferences

Even if you opt-out of promotional communications, we may still send you transactional messages related to your orders or account.

9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date.

Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

13. Compliance with Laws

This Privacy Policy is designed to comply with applicable data protection laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: malmalcreations.jpr@gmail.com
• Phone: +91 99503 85688
• Address: PLOT NO-73, KALYAN NAGAR, ROAD NO-5 VKIA AREA, Jaipur, Rajasthan, 302013

We will respond to your inquiries within a reasonable timeframe.